FAQ

Frequently Asked Questions

We have listed frequently asked questions from our customers. You can check the frequently asked questions before enrolling, during your time at school, and after graduation, and find answers without having to contact us. If you cannot find an answer here, please contact us directly.

Frequently asked questions before enrollment

Q
What should I bring when applying for admission?
A

Please bring the following items:

1. Driver's License

Please bring it only if you have it.

2. Certificate of Residence

- A document issued within the last three months that states your permanent domicile.
If you have a driver's license, you do not need to bring your residence certificate.
・Even if you have a driver's license, if you have forgotten the PIN number for your IC license, please bring your resident registration card.
(However, this is not necessary for those enrolled in the Motorcycle Course or Type 2 Course)

3. Photos

Four photos taken within the last six months, without a hat, without a background, facing forward. Three photos for motorcycle training.
It is also possible to have your photo taken at our school (for a fee).

4. Glasses or contact lenses

Please bring your own eye examination if necessary.

5. Lesson fees

Click here for "Courses and Fees"
*Payment of lesson fees only

6. Identification documents

Student ID, insurance card, alien registration card, health insurance card (health insurance card), resident registration card, passport, license, permit or qualification certificate issued by a government agency in accordance with laws and regulations (pharmacist license, etc.). However, if you have a driver's license, no other identification is required.

Q
What time does the admission application process end?
A

Please come between 9:30 and 19:00 (excluding New Year's holidays).

Q
At what age can I enroll?
A

You can enroll in standard car driving lessons one month before your 18th birthday, and standard motorcycle driving lessons one month before your 16th birthday. However, you must be at least 18 years old to take the driving test for standard cars and at least 16 years old to take the driving test for standard motorcycles.

Q
Can I pay for lessons with a loan?
A

Payment by loan is also possible, but you must pass the loan company's screening.

Q
Can I start lessons on the day I apply?
A

We ask that you complete all procedures at least one week before the enrollment date.

Q
From the day after you apply,
Can I start a speed course?
A

Depending on the time of year, lessons for the Standard Speed ​​Course will begin approximately one week after your application date. As this is a popular course, please come in early to complete the procedure.

Q
Do you have a paper driver course?
A

Yes, we do. However, we may be forced to close the course during busy periods. The practice fee is 28,000 yen (tax included), including the application fee and two practice hours. Additional practice sessions are available for 5,500 yen (tax included) per session. The first session will be on the driving school's course. Highway practice sessions are also available upon request (highway tolls are required in addition to the two-session practice fee).

Q
My resident registration is in another prefecture, can I still enter the facility?
A

It is not a problem if your resident registration is outside of Osaka Prefecture. Our school is a designated driving school by the Public Safety Commission, so upon graduation you will be exempt from the practical test at the driver's license testing center in your area.

Q
I'm not good at sports, so I'm worried about how much the additional fees will be.
A

Our school offers a "Value Plan" that does not require any additional fees such as extended practical lessons, supplementary exam fees, re-examination fees for exams, or re-examination fees for written exams. This means you can take lessons with peace of mind.
Click here for "Courses and Prices".

Q
Anyway, I want to get it cheap...
A

How about the "Challenge Plan"? With the "Challenge Plan," if you complete the lessons within the specified number of hours and pass the practical test and written test on the first try, there is no additional fee. However, if you extend the practical test, take a test supplement, or retake the practical test or written test, additional fees will be required. This is a low-cost plan for those who are confident.
Click here for "Courses and Prices".

Q
I want to get my license in a short time.
A

We offer a "speedy course." You can obtain your certification in as little as 18 days. However, please note that we can be very busy depending on the time of year, so please contact us and apply as soon as possible.
Click here for "Courses and Prices".

Q
I have a weakness for people I meet for the first time,
I'm worried about changing instructors.
A

We recommend the "Navigation Course." In the "Navigation Course," one instructor will be in charge of the majority of the practical training from enrollment to graduation. They will provide advice tailored to each student's personality and driving skill acquisition level, so students have given it very high praise, saying they can "take lessons with peace of mind."
Click here for "Courses and Prices".

Q
I would like to get a regular driver's license at the same time as my motorcycle license.
Is it possible?
A

Yes, it is possible. You can take lessons for a standard driver's license and a standard motorcycle license at the same time. We also offer simultaneous lessons for a standard driver's license and a large motorcycle license for those who already have a standard motorcycle license. (Please note that simultaneous lessons have complex restrictions, such as reservation management, so we will add a "Navigation Course.")

Frequently asked questions during your time at school

Q
When do I have to finish the lessons?
A

The training has a deadline and must be completed within nine months of starting the training.

Q
How many hours of practical training can I take per day?
A

The first stage of practical training is limited to two periods per day. The second stage is limited to three periods per day (three consecutive periods are not permitted).

Q
How many hours of theory training can I take per day?
A

There are no particular restrictions on the theory training for either the first or second stage.

Q
I lost my ID card (training card).
A

We will reissue the card at our school, so please inform the front desk staff when you visit the school.
There is a reissue fee of 520 yen (tax included).

Q
Please let me know the dates and times when the passenger car inspection is conducted.
A

Standard vehicle inspections (final and graduation inspections) are conducted every day.
Monday to Friday starting at 9am
Saturday and Sunday start at 12pm
The graduation examination is
Monday to Friday starting at 12pm
Saturday and Sunday start at 9am
Reservations for the test will close at 3:00 PM on the day before your desired test date, or when we reach capacity.

Q
The date and time when the motorcycle inspection is carried out,
please tell me.
A

The motorcycle certification exam (graduation exam) is
Monday to Friday: 9am onwards, Saturday and Sunday: 10am onwards.
Reservations for the test will close at 12:30 PM on the day before your desired test date, or when we reach capacity.

Q
At what stage should I make a reservation for the skills test?
A

To make a reservation for the final exam, please use a reservation machine or other means after you have taken the written test before obtaining a provisional license (excluding those with a motorcycle license) and completed the first stage of practical training assessment.
To make a reservation for the graduation exam, please use the reservation machine after passing the pre-graduation written effectiveness test (excluding those with a regular driver's license or a motorcycle license) and completing the second stage of the assessment.
Reservations will close by 3:00 PM on the day before your desired test date, or when the maximum number of seats is reached.

Q
When do I get the ride ticket?
A

On the day of your driving lesson reservation, please be sure to swipe your ID card (driving lesson card) through the dispatch machine between approximately 2 hours and 5 minutes before your scheduled lesson time. One "dispatch ticket" is required for each class. However, only one "dispatch ticket" is required for regular high-speed driving lessons (2 consecutive classes).
If you do not collect your "dispatch ticket" 5 minutes before your lesson, your lesson fee will be invalid and you will not be able to take the lesson.

Q
How do I take the first stage of theory training?
A

For the first stage of theory training, after taking the aptitude test and theory ①, you can take theory ② to ⑩ in any order. After taking theory ① to ⑩, you will need to take the "Pre-Provisional License Theory Effectiveness Test."
(The red numbers ① to ⑩ on the subject allocation number table are first-stage subjects.)

Q
How do I take the first stage of theory training?
A

The second stage of theory training can be taken after completing the first stage (both practical and theory). You can start from any number, but theory 1 requires a practical reservation as part of a "set of lessons" with practical skills. Also, theory 2 to 4 are "first aid training." First aid training has a limited number of places, so please make a reservation using the reservation machine. This is conducted over three consecutive periods. Once you have completed all of theory 1 to 16, you will need to take the "Pre-Graduation Theory Effectiveness Assessment."
(The black numbers 5 to 16 on the subject allocation table are second-stage subjects.)

Q
How do I take the subject exam?
A

The written tests for the "Provisional License Academic Effectiveness Test" and "Graduation Exam Academic Effectiveness Test" will be held at the "Test" time indicated on the academic assignment number table. The test will take two hours. Please bring your original training record with you to classroom 30 on the third floor. No reservations are required. (The "Provisional License Academic Effectiveness Test" can be taken by those who have completed all of the academic training in Stage 1 ① to ⑩, and the "Graduation Exam Academic Effectiveness Test" can be taken by those who have completed all of Stage 2 academic training in Stages 1 to 16.)

Q
Where can I find the class timetable?
A

The lesson schedule is available at the counter on the 3rd floor of the school. Alternatively, you can download it from the "For current students" page.

Q
Until what time can I make a reservation or cancel?
A

Reservations and cancellations can be made by 3:00 PM on the day before the reservation or cancellation date. This also applies to online reservations and reservation machines at driving schools. (In addition to the above, online reservations are periodically suspended daily for system maintenance. For details, please see "For those making driving lesson reservations via the Internet.")

About the Online Department

Q
When I try to watch it, the screen appears for a moment,
Immediately return to the first screen.
A

There may be interference with another application you have installed. We are unable to determine which application is interfering with the other application, so please install N-LINE on another device (e.g., smartphone → tablet) and log in again.

Q
I watched it to the end,
On-demand "Completed" stamp is not added.
A

A record will be kept by adding a "Done" stamp. If there is no record, the subject with that number will not be marked as "viewed", so please watch the subject with that number again.

Q
I would like to watch the theory lesson again after watching it once.
A

Once you have finished watching a subject, you can watch it again and again. Please rest assured that if you rewatch it, the AI ​​will not judge it as NG.

Q
If you choose to take the on-demand course,
Can I take classes in a classroom?
A

You can take either online or classroom-based lessons.

Q
If it becomes NG halfway through,
Is it possible to re-watch from the point where it was rejected?
A

No. You will have to watch from the beginning.

Q
While watching on your smartphone,
The call came in and the line was disconnected.
A

You will have to watch from the beginning.

Q
While watching on your smartphone,
An application notification was displayed and the line was disconnected.
A

You will need to watch from the beginning. Please turn off notifications on your device beforehand.

Q
I installed N-LINE.
I can't start an on-demand class.
A

You will need to approve your face photo here. Once your face photo is approved, you will be able to start. (Please remove your mask when taking your face photo.)

Q
Can I watch it while eating?
A

Please refrain from eating or drinking while watching the video. However, you may drink fluids.

Q
I can't get the N-LINE application.
A

The device region must be set to "Japan." Please change the device region and download.

Q
I have completed the first level of study but am unable to proceed to the second level.
A

You cannot take the second-stage theory course until you have completed the first-stage practical and theory courses. Also, even if you are able to watch the videos, any second-stage theory course items you watch during that time will not be counted and will be invalid.

Frequently asked questions after graduation

Q
How long is the graduation certificate valid for?
A

The graduation certificate is valid for one year from the date of passing the graduation examination.

Q
How long is the inspection certificate valid for?
A

The certificate is valid for three months from the date of passing the examination.

Q
When does the novice driver period start?
A

The novice driver period begins on the day you receive your driver's license and lasts for one year.

CONTACT US

If you have any questions,
Even if it's something trivial,
Please feel free to contact us with any questions.

[Reception hours]
9:00-21:00 (weekdays)
8:00-19:00 (Saturdays, Sundays, and holidays)
[Application time]
9:30-19:00 (all days)

Access

Contact Us

Phone

Current student

Contact us/Inquiries